EMEA Technical Account Manager
Core
Partner with Enterprise customers as a fractional strategic advisor to maximize business value, drive AI-powered adoption, and embed Miro into their innovation operating models.
Role type
Senior Technical Account Manager (Enterprise SaaS)
Builds
AI-driven workflows, integration strategies, and adoption programs for enterprise clients
Domain
Enterprise SaaS / Innovation Management / Agentic AI
Deliverable
client delivery
Required skills
Technical account management, workflow transformation, change management, API integration, platform analytics, executive-level facilitation, AI and prompt engineering
Preferred skills
Low/no code tooling, Agile transformation, collaboration tooling
Technologies
Miro API, WebSDK, MCP connectors
Responsibilities
Guide customers in designing AI-driven workflows across the innovation lifecycle; Recommend and drive integration strategies using Miro's API and SDKs; Monitor platform health and deliver insight-driven recommendations for adoption; Equip internal champions to scale adoption across departments; Co-facilitate Quarterly Business Reviews (QBRs) and provide adoption reporting.
Seniority
Senior, hands-on IC