KYC Operations Agent with Dutch
On-site
Core
Verify new and existing merchants to ensure accurate and compliant onboarding for SumUp's fintech products.
Role type
KYC Operations Agent
Builds
Merchant verification cases
Domain
Fintech / Payments
Required skills
Fluency in English and Dutch, attention to detail, methodical approach, database navigation, internal tool usage
Preferred skills
KYC or compliance experience, customer support experience, comfort with structured, target-driven environments
Responsibilities
Review and process verification cases for new and existing merchants, meet daily case targets while maintaining quality, navigate internal tools to validate merchant information, flag unusual patterns to team leads
Seniority
Junior, entry-level