Technical Instructor
Core
Deliver instructor-led training (virtual and in-person) for customers, partners, and internal teams on Workato's iPaaS platform, covering setup, configuration, integration, and troubleshooting.
Role type
Technical Instructor / Trainer
Builds
Training modules, hands-on labs, certification exams, and supporting documentation for Workato Academy.
Domain
SaaS / iPaaS / Cloud Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
iPaaS platform expertise, integration concepts, API/web services, data transformation, technical training delivery, curriculum development, live demonstration facilitation, troubleshooting during sessions, cross-functional collaboration, content alignment with product updates
Preferred skills
Solutions engineering background, consulting experience, relevant iPaaS certifications
Technologies
Workato, MuleSoft, Dell Boomi, Informatica
Responsibilities
Design and develop training materials (presentations, labs, docs); Lead in-person and virtual training sessions; Assist in certification exam development and maintenance; Provide real-time technical guidance and troubleshooting during training; Update content based on product changes and user feedback; Stay current with iPaaS trends
Seniority
Mid-level, hands-on IC