Technical Implementation Manager II
Core
End-to-end technical implementation of ZoomInfo products, ensuring alignment with customer goals and delivering high-quality solutions.
Role type
Senior Individual Contributor Technical Implementation Manager
Builds
ZoomInfo RevOS Platform implementations and client engagement solutions
Domain
SaaS / CRM / Marketing Automation
Deliverable
client delivery
Required skills
Technical troubleshooting, CRM product knowledge, SaaS implementation, best practices documentation, client engagement, mentorship, cross-functional collaboration
Preferred skills
Marketing Automation certifications, advanced integration customization
Technologies
ZoomInfo RevOS Platforms, CRM products
Responsibilities
Complete technical implementation of ZoomInfo products, troubleshoot and resolve complex issues, develop and document best practices, engage with clients during webinars and Q&A sessions, mentor junior team members, network with senior personnel to resolve issues, document complex integration processes
Seniority
Mid-level Individual Contributor (3-5 years experience)