HR Delivery Team Leader / SVP
Core
Lead a team of HR Consultants/Delivery Partners to provide day-to-day HR guidance, advisory support, and case management for managers and employees across the employee lifecycle.
Role type
Senior HR Delivery Team Leader / People Leadership
Builds
HR service delivery operations and team capability
Domain
Human Resources / Shared Services / Employee Relations
Required skills
Team leadership, HR policy interpretation, case management, performance management, service delivery metrics, stakeholder collaboration, risk management, compliance, coaching
Preferred skills
Multinational organization experience, HR Shared Services/Consulting models, HR systems and analytics
Technologies
HR systems, analytics, service management tools
Responsibilities
Lead and manage a team of 10–15+ HR professionals; oversee delivery of HR guidance on employee lifecycle matters; act as escalation point for complex cases; drive service delivery metrics and operational excellence; partner with HR Business Partners and COEs; ensure compliance with policies and legal requirements.
Seniority
Senior, hands-on IC with people management
