CareerPlan

Direct Mail Production - Cards

HEREDIA, Costa RicaFull-time2026-09-09 → 2026-11-10

Core

Senior analyst leading the planning, execution, and optimization of large-scale Credit Card Direct Mail programs, managing production workflows, financials, and cross-functional partnerships.

Role type

Senior Program Management Analyst (Direct Mail Production)

Builds

Credit Card Direct Mail campaigns and customer-centric communications

Domain

Financial Services / Marketing Operations

Required skills

Direct mail planning and execution, complex customer data management, cost reduction initiatives, pricing strategies, BPO supplier management, operational model adaptation, financial reporting, audit management, compliance and regulatory adherence, risk assessment

Preferred skills

Data orientation, change management, stakeholder influence, Microsoft Office suite (Word, Excel, PowerPoint)

Technologies

Microsoft Word, Excel, PowerPoint

Responsibilities

Partner with Marketing, CRM, MIM, and CFO teams to execute direct mail programs; manage creative and production planning; drive innovation in creatives and process efficiencies; lead initiatives for production consolidation and standardization; manage program financials and audits; ensure compliance with quality and regulatory standards; assess risk in business decisions.

Seniority

Senior, hands-on IC with leadership responsibilities