Road Supervisor
Core
Train paratransit operators, oversee driver performance, respond to emergencies, and manage paratransit service delivery in Benton Harbor.
Role type
Operations supervisor (paratransit)
Builds
Paratransit service delivery for elderly and disabled passengers
Domain
Public transportation / Paratransit
Deliverable
physical/clinical work
Required skills
Supervisory experience, driving record, wheelchair accessibility operation, physical strength (pushing 400+ lbs), local city knowledge, valid driver's license
Preferred skills
Training experience, customer service, empathy for disabilities (via careerplan.io/jobs/8565414002-road-supervisor-at-via)
Technologies
None
Responsibilities
Conduct on-the-road supervision and ride-alongs, develop and deliver driver training programs, act as Designated Employer Representative (DER) for accidents, operate accessible vehicles, service trips for stranded riders, push and maneuver heavy mobility equipment
Seniority
Individual Contributor, entry-level supervisor