Sr. Engagement Manager, Professional Services - Digital Native Business (DNB)
Core
Trusted advisor leading large, complex cross-functional programs for successful implementation and value realization in the Digital Native Business vertical.
Role type
Senior Engagement Manager, Professional Services
Builds
Standard and customized Professional Services & Training (PS&T) programs, migrations, and upsell/cross-sell opportunities
Domain
Data & AI (Databricks), Cloud Partnerships (Microsoft, AWS, Google)
Deliverable
client delivery
Required skills
Strategic leadership of complex initiatives, full-cycle sales of PS&T programs, account growth and revenue target management, cross-functional alignment with Sales/GTM, customer sentiment monitoring and escalation, large-scale program planning and service delivery
Preferred skills
Deep understanding of Databricks architecture, competitors, and migration benefits, experience with Partner funding programs
Technologies
Databricks, Microsoft, AWS, Google
Responsibilities
Independently scope and lead large, complex initiatives with multiple workstreams; Drive full-cycle sales of PS&T programs; Identify and pursue upsell and cross-sell opportunities; Partner with Sales and GTM teams to prioritize regional targets; Proactively monitor customer sentiment and take corrective actions
Seniority
Senior, hands-on IC
