ServiceNow Architect
Core
Design, implement, and govern complex ServiceNow platform solutions, bridging business needs with technical architecture to deliver optimized IT, employee, and customer workflows.
Role type
Senior ServiceNow Solution Architect
Builds
IT, employee, and customer workflows on the ServiceNow platform
Domain
IT Service Management / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform architecture, JavaScript, API integration strategies, cloud technologies, system governance, large-scale implementation, ITSM, ITOM, HRSD, CSM
Preferred skills
ServiceNow Certified Master Architect (CMA), ServiceNow Certified Technical Architect (CTA)
Technologies
ServiceNow, JavaScript, APIs, web services
Responsibilities
Create and lead implementation of high-level technical blueprints and architectures; Establish coding standards, configuration management, and maintain system integrity and performance; Act as primary technical contact leading design workshops and providing guidance to developers; Define integration strategies and oversee platform upgrades and roadmap planning; Collaborate with business leaders to translate requirements into technical solutions
Seniority
Senior, hands-on IC with mentorship responsibilities
