CareerPlan

ServiceNow Architect (m/w/d)

Mitte, Berlin, Stadt, DEFull-time2026-11-06 → 2026-11-07
Hybrid

Core

Designing and implementing tailored ServiceNow solutions for clients to meet business requirements and digitalization strategies.

Role type

Senior ServiceNow Architect

Builds

Custom ServiceNow platforms and process automation solutions

Domain

IT Service Management (ITSM) / Enterprise Architecture

Required skills

ServiceNow architecture, ServiceNow best practices, complex transformation project leadership, strategic analysis, process optimization, client consulting, presentation and moderation

Preferred skills

Leadership of complex transformation projects

Technologies

ServiceNow

Responsibilities

Develop technical solutions using ServiceNow that align with business requirements; Share expertise in the ServiceNow community and advise clients; Conceptualize and implement ServiceNow solutions with teams; Identify and implement process automation and optimization within ServiceNow; Support clients in developing and implementing ServiceNow digitalization strategies; Develop tailored technical solutions aligned with the ServiceNow platform; Collaborate with market areas and near/offshore development centers

Seniority

Senior, hands-on IC with strategic advisory