Technical Enablement Manager
Core
Own technical and professional development for customer-facing engineering and account management teams, building training programs and certification frameworks to translate product knowledge into field-ready skills.
Role type
Senior IC technical enablement manager
Builds
Technical enablement content, architectural breakdown modules, soft-skill playbooks, onboarding roadmaps, and certification frameworks (via careerplan.io/jobs/54-007-18-E6F-technical-enablement-manager-at-silverfort)
Domain
B2B identity security software
Required skills
Technical enablement program design, enterprise software architecture knowledge, B2B customer success experience, cross-functional collaboration, gap analysis, AI tool fluency
Preferred skills
Experience with certification framework governance, lab assessment design, role-play scorecard development
Technologies
Claude, Gemini
Responsibilities
Partner with CS and Product leadership to diagnose knowledge gaps; Build and scale technical enablement content and soft-skill playbooks; Own onboarding roadmaps for incoming CS members; Design continuous education programs; Establish and govern technical certification frameworks; Maintain feedback loops with Product and CS teams
