Claims Support Officer
Core
First point of contact for customer enquiries and administrative support for Personal Injury insurance claims.
Role type
Claims Support Officer (Customer Service & Operations)
Builds
Customer outcomes and claims processing efficiency
Domain
Insurance / Personal Injury Claims
Deliverable
client delivery
Required skills
Customer service, claims administration, regulatory compliance, system validation, information investigation, feedback management, multitasking, Microsoft Office proficiency
Preferred skills
Insurance, claims, or financial services experience
Responsibilities
Manage inbound calls, support claim reviews and payment updates, investigate information for claims processing, manage customer feedback, escalate complex matters, contribute to continuous improvement initiatives
Sourced via viewjobs · Listed on CareerPlan, which tracks 902,000+ jobs from 20+ sources.