Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)/Melbourne
Core
Entry-level internship providing foundational exposure to medical office operations within behavioral and mental health settings.
Role type
Entry-level psychiatric office assistant intern
Builds
Outpatient mental health clinic operations
Domain
Healthcare / Mental Health
Deliverable
product features
Required skills
Patient scheduling, Electronic Health Record (EHR) basics, Patient check-in/check-out procedures, Managing patient flow, Appointment scheduling, Faxing, copying and filing, General medical terminology, Insurance billing and coding basics, HIPAA compliance
Responsibilities
Professional phone etiquette and patient scheduling, Electronic Health Record (EHR) basics using MEDENT, Patient check-in/check-out procedures, Managing patient flow and waiting area, Appointment scheduling and front desk duties including faxing, copying and filing, Introduction to insurance billing and coding, HIPAA compliance and patient privacy
