Construction Success Manager
Core
Construction Success Manager advising clients on Fieldwire platform implementation, training, and workflow optimization to maximize account value.
Role type
Customer Success Manager (Construction Software)
Builds
Field Management Platform for construction teams
Domain
Construction industry + Construction Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Construction project management, client advisory, platform configuration, training delivery, technical troubleshooting, stakeholder management
Preferred skills
Field and office management experience, startup environment adaptability
Technologies
Fieldwire
Responsibilities
Advise clients on platform deployment and workflow integration, manage customer portfolio for usage improvement, conduct training and demonstrations, support product team with feedback, resolve technical issues
Seniority
Mid-level, hands-on IC
