Technical Account Manager | LATAM
Core
Lead technical strategies and manage complex implementation projects for BEES systems with strategic partner companies across LATAM, acting as the key connector between commercial, technical, and operational teams.
Role type
Senior Technical Account Manager (Project Management focus)
Builds
B2B digital commerce platform (BEES) implementations
Domain
Consumer Goods / B2B Digital Commerce / SaaS
Deliverable
client delivery
Required skills
Project Management, Technical Account Management, system implementation, stakeholder management, problem-solving, advanced English, advanced Spanish
Preferred skills
Consulting background, SaaS platform experience, PMO experience
Technologies
BEES platform
Responsibilities
Ensure product and service delivery according to commercial agreements; act as technical owner for assigned accounts; lead and manage implementation projects end-to-end; monitor product performance and partner adoption; track customer journey and operational performance; manage post-go-live support; translate commercial needs into technical requirements; build and maintain project documentation.
Seniority
Senior, hands-on IC