Quality Facilitator
Core
Embed a culture of quality and continuous improvement across Live Easy Support at Home services, ensuring compliance with aged care legislation and standards.
Role type
Quality Facilitator (Aged Care)
Builds
Support at Home services for older Australians in NSW and SA
Domain
Aged care / Community services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Quality assurance, compliance management, policy development, audit coordination, complaints management, corrective action planning, stakeholder collaboration, system administration, aged care software proficiency
Preferred skills
Aged Care Commission accreditation training, knowledge of funding models, regulatory requirements in Support at Home sector
Responsibilities
Coordinate quality assurance and continuous improvement activities; Support compliance with New Aged Care Act and Quality Standards; Monitor systems and service delivery; Develop and review policies and procedures; Manage complaints, feedback, and audits; Promote a safe, quality-focused workplace culture
Seniority
Mid-level, hands-on IC
