Technical Support Engineer
Core
Provide technical consultancy, training, and after-sales support for solar inverters, energy storage systems, and EV chargers to distributors, installers, and EPCs in the EMEA region.
Role type
Technical Support Engineer (Field Application Engineer)
Builds
Customer trust, product adoption, and regulatory compliance for utility-scale and distribution renewable energy solutions.
Domain
Renewable Energy (Solar PV, Energy Storage, EV Charging)
Deliverable
client delivery
Required skills
Technical knowledge of PV inverters, energy storage, and EV chargers; Regulatory knowledge; Training delivery; Stakeholder relationship management; Product roadmap feedback
Preferred skills
Electrical engineering background; Renewable energy industry experience
Technologies
Solar inverters, Energy storage systems, EV chargers, Grid code requirements
Responsibilities
Train distributors and installers on product application; Maintain relationships with key stakeholders in the distributor/EPC network; Collaborate with sales to strengthen customer loyalty; Provide after-sales support via service teams; Monitor local regulatory requirements; Provide feedback to Product Management on competitive landscape and product enhancements
Seniority
Mid-level, hands-on IC