Senior Manager, People Operations
Core
Lead strategy, design, and execution of scalable global People Operations programs, overseeing employee lifecycle operations and shared services.
Role type
Senior Manager, People Operations (Global Shared Services)
Builds
Scalable global HR operations, tiered support models, and consistent onboarding experiences across regions.
Domain
Technology / SaaS / Global HR Operations
Required skills
Global HR operations strategy, employee lifecycle management, HR systems administration, payroll and benefits administration, compliance program management, cross-functional program leadership, team leadership and coaching, operational metrics design, AI and automation application.
Preferred skills
Experience scaling HR operations across multiple geographies, experience applying AI to reduce manual workloads.
Responsibilities
Establish operating model and strategic priorities for People Operations; Lead and develop the global People Operations team; Design and implement a tiered support model; Lead complex cross-functional programs spanning employee lifecycle, HR systems, payroll, benefits, and compliance; Own the People compliance program; Design scalable processes and performance metrics; Partner with HR, Finance, Legal, IT, and external vendors; Use people data to identify opportunities and communicate progress to senior leadership.
Seniority
Senior, hands-on IC with team leadership