National Client Manager, Home Office
Core
Maintain consultative relationships with complex group insurance customers (2,000+ lives) and drive growth, retention, and profitability through strategic account management and service delivery.
Role type
Senior Account Manager (Employee Benefits)
Builds
Customized service strategies and business plans for assigned client blocks
Domain
Employee Benefits / Insurance
Deliverable
client delivery
Required skills
Account management, strategic planning, risk analysis, health management strategy, enrollment strategy, client consultation, data analysis, negotiation, leadership, business acumen
Preferred skills
Segment/specialty knowledge, presale expertise, training/mentoring
Technologies
Client reporting tools, underwriting systems
Responsibilities
Develop and implement customized service strategies for assigned cases; lead resource coordination and issue resolution for clients; execute renewal conditioning and pre-renewal planning; drive comprehensive employee marketing and enrollment strategies; consult on health management strategies and identify new business opportunities; facilitate special projects and train partners.
Seniority
Senior, hands-on IC