Accommodation Specialist
Core
Deliver high-quality absence management solutions, manage daily absence operations, and resolve complex leave and accommodation cases for client companies.
Role type
Specialist in absence and disability management
Builds
Absence management solutions and compliance reporting for client organizations
Domain
Employee benefits and insurance
Required skills
Case management, regulatory compliance (FMLA/ADA), stakeholder communication, documentation review, process improvement, medical certification review, accommodation identification
Preferred skills
Disability management experience, workers compensation administration, clinical/vocational rehabilitation knowledge, human resources background
Technologies
Standard tracking and diary systems
Responsibilities
Collaborate with third-party administrators to integrate processes; manage daily absence operations and case management; review medical certifications and determine leave status; identify and recommend workplace accommodations; communicate with clients, employers, and employees regarding leave policies; resolve operational issues and escalate complex cases; partner with internal legal and clinical resources.
Seniority
Individual Contributor, Specialist level
