VP, Platform Services
Core
Define, build, and operate enterprise-scale shared platforms enabling speed, consistency, and quality across the organization for a Fortune 500 employee benefits provider.
Role type
VP, Platform Services (Strategy & Operations)
Builds
Enterprise-scale shared platforms, digital capabilities, integration services, enterprise workflow systems, and AI-enabled platforms.
Domain
Insurance / Enterprise IT Infrastructure
Deliverable
production ML models | infrastructure | product features
Required skills
Cloud architecture, DevOps practices, API strategy, ServiceNow ecosystem management, GenAI pipeline integration, strategic IT planning, budget management, vendor management, change leadership.
Preferred skills
Master's degree, experience with Pega/OpenText/MuleSoft/GitHub, track record in large-scale platform ecosystems.
Technologies
ServiceNow, Pega, OpenText, MuleSoft, GitHub, Cloud platforms, GenAI tools.
Responsibilities
Lead CI/CD and DevOps practices; own ServiceNow ecosystem (ITSM, CMDB, workflow); lead enterprise testing strategy; ensure platform reliability and resilience; partner with business leaders to deliver reusable platform services; manage operating expenses and strategic investments; build and mentor high-performing teams across locations.
Seniority
VP, strategic leadership & large team management
