Partner Estate & Relationship Manager
Core
Own ongoing relationships, contracts, and commercial arrangements for operational and technical partners to support Monzo's global operations and customer outcomes.
Role type
Senior individual contributor partner estate and relationship manager
Builds
Global operational partner estate, contracts, and service delivery
Domain
Financial services / Outsourcing management
Required skills
Partner relationship management, Contract lifecycle management, Financial oversight, Risk governance, Strategic stakeholder engagement, Commercial value optimization
Preferred skills
Experience in regulated environments, Cross-functional influence, Process improvement
Technologies
Partner Management Framework, Contract management systems
Responsibilities
Lead monthly partner reviews and Quarterly Business Reviews, Manage end-to-end contract lifecycle including renewals and amendments, Drive proactive issue resolution and risk remediation, Optimize commercial models and service quality, Ensure resilience and continuity planning for partners
Seniority
Senior, hands-on IC