Campus Experience Coordinator - Melbourne CBD
Core
First point of contact for student and parent enquiries, greeting families on campus, and ensuring smooth daily operations across tutoring classrooms and reception areas.
Role type
Campus Experience Coordinator
Builds
Student experience and operational flow for Contour Education, Medprep, and TestPrep campuses
Domain
Education / Student Support Services
Deliverable
product features
Required skills
Customer service, communication, scheduling management, record-keeping, operational support, troubleshooting
Preferred skills
Familiarity with VCE system, degree in Commerce or Business
Responsibilities
Manage scheduling, rescheduling, invoicing, and general queries; keep campuses organised including classrooms and reception; handle daily admin tasks such as record-keeping and printing; troubleshoot minor issues and escalate where needed
Seniority
Entry-level / Junior