Onboarding Consultant, Menu
Core
Build, review, and configure customer menus for the Toast POS platform to ensure restaurant readiness for go-live and ongoing operational success.
Role type
Senior IC Onboarding Consultant (Menu)
Builds
Toast POS platform configurations and onboarding plans for restaurant clients
Domain
Restaurant technology / Point of Sale (POS)
Required skills
project management, customer relationship management, menu configuration, onboarding planning, training delivery, remote collaboration
Preferred skills
POS software experience, Salesforce CRM, SaaS industry background, training/teaching experience
Technologies
Toast POS, Salesforce CRM
Responsibilities
Partner with restaurant owners during Go-Live to build onboarding plans; Create best practices for managing daily restaurant operations; Consult with clients to determine configuration needs; Perform remote onboarding configurations and document processes; Create and lead onboarding training plans for restaurant staff; Manage multiple onboarding engagements simultaneously (80+ restaurants).
Seniority
Mid-level, hands-on IC