Support Representative, Tier One (Youth, Club and High School)
Core
First-line support representative handling user inquiries via phone, email, and chat for Hudl's video analysis and data products.
Role type
Tier One Support Representative
Builds
Support experiences for coaches, athletes, and fans using Hudl's video and analytics tools
Domain
Sports technology / Video analysis
Deliverable
client delivery
Required skills
Empathy, Communication skills, Technical troubleshooting, CRM system usage, Team collaboration
Preferred skills
Customer service experience, Technical know-how