CareerPlan

Order Fulfillment Coordinator, Diamonds Direct

Support Center - Charlotte, NC, USFull-time2026-09-23 → 2026-11-11
Based in United States

Core

Execute standardized operational tasks for store order processing, inventory data management, and vendor coordination to ensure accuracy and speed.

Role type

Operational Coordinator (Order Fulfillment)

Builds

Order processing workflows, inventory data integrity, and vendor shipping coordination for retail stores.

Domain

Retail / Jewelry / Supply Chain Operations

Required skills

Operational execution, attention to detail, inventory system proficiency, data integrity management, vendor coordination, written communication

Preferred skills

Experience with retail operations, high-volume process environments, QC workflows

Responsibilities

Create and process job orders and special orders; Monitor order status and escalate exceptions; Create and maintain SKUs and ensure pricing accuracy; Support vendor coordination and shipping confirmations; Track order backlogs and aging for leadership visibility; Serve as first-line support for store operations questions.

Seniority

Individual Contributor, Execution Level