Jewelry Operations Manager
Core
Drive excellence in jewelry production efficiency, speed, quality, and cost optimization while ensuring rapid inquiry-to-quote fulfillment and on-time delivery.
Role type
Senior Operations Manager (Jewelry Manufacturing & Supply Chain)
Builds
Made-to-Order (MTO) jewelry products for global retailers and suppliers
Domain
Jewelry manufacturing, luxury goods, supply chain management
Required skills
Production planning, vendor management, quality control, process optimization, negotiation, data analysis, cross-functional leadership
Preferred skills
Luxury or fashion industry experience, CAD design collaboration, BI tools proficiency
Technologies
ThoughtSpot, Excel, BI dashboards, Corel, CAD
Responsibilities
Streamline internal workflows between design, production, and sales teams; maintain jewelry return rates below 1% through robust QC practices; optimize pricing through strategic vendor partnerships; track negotiated SLAs for delivery and quality goals; partner with sourcing to secure best-in-market pricing; leverage data tools to track inquiry fulfillment and drive continuous improvement.
Seniority
Senior, hands-on IC