Automotive Wholesale Team Lead
Core
Supervise a team of Wholesale Advocates to manage daily operations, vehicle inventory, and customer-facing issues for non-retail vehicles.
Role type
Senior IC wholesale operations team lead
Builds
Efficient wholesale vehicle intake, inventory management, and team performance
Domain
Automotive retail and wholesale operations
Required skills
Team leadership, operational process management, strategic planning, performance analytics, employee coaching, inventory tracking, complex issue resolution, site operations management, vehicle trade intake expertise, physical mobility
Preferred skills
Automotive industry experience, hands-on leadership, strategic planning, process improvement, operational analytics
Technologies
Computer, tablet
Responsibilities
Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Actively train, manage and develop the team by providing in the moment coaching, feedback and mentorship related to operations and customer experience. Lead Associate Director, Area Manager and Operations Manager site visits and keep leaders up to speed on any changes occurring at the site level. Generate, monitor and understand reports to support business needs while presenting to upper management. Manage site operations, consumer outreach, employee development and a portfolio of non-retail vehicles. Monitor the transportation of all inbound and outbound wholesale inventory. Address and effectively manage complex and sensitive customer-facing issues.
Seniority
Senior, hands-on IC