Contract Operations Associate
Core
Review and verify signed customer agreements to ensure accurate billing and onboarding for a SaaS clinical platform.
Role type
Contract Operations Associate (Revenue Operations)
Builds
Accurate customer billing records and onboarding projects for a SaaS platform
Domain
SaaS / Healthcare Technology
Required skills
Attention to detail, Process discipline, Clear communication, Collaborative interaction, Follow-through, Sound judgment
Preferred skills
Salesforce experience, Contract/billing familiarity, Operations/finance background, Eagerness to learn, Comfort with AI tools
Technologies
Salesforce, AI-assisted review tools, Ticketing systems
Responsibilities
Review and verify signed customer agreements against order forms and quotes, Reconcile products, quantities, and prices, Correct routine data issues in Salesforce, Partner with sales and customer success on corrections, Resolve open questions with stakeholders, Log issues and improve procedures
Seniority
Entry-level / Early career
