Partenaire principal de planification, Contenu
Core
Lead end-to-end planning and coordination for community support content launches, ensuring alignment between product, engineering, marketing, and legal teams to deliver high-quality content on time.
Role type
Senior Program Manager (Content Planning)
Builds
Community support content initiatives and product features
Domain
Travel technology / Community operations
Required skills
Strategic planning, cross-functional stakeholder management, project portfolio management, risk mitigation, conflict resolution, process improvement, data analysis, change management
Preferred skills
Agile methodology, software product lifecycle knowledge, remote collaboration tools expertise
Technologies
Asana, Jira, Airtable
Responsibilities
Establish proactive dialogue with cross-functional partners to align on goals and timelines; Determine responsible owners for each launch including writers, strategists, approvers, and localization partners; Develop and communicate content calendars accounting for all review cycles and buffers; Plan and facilitate launch meetings including kickoff, content audit, pre-launch, weekly status, and mission control; Collaborate with strategists during content audits to prioritize impacts and track tickets; Prepare weekly status reports highlighting risks and blockers; Anticipate risks and proactively develop mitigation strategies; Coordinate real-time go-live execution on launch day; Prepare post-launch reports for leadership detailing published content and performance; Drive continuous improvement of content planning processes.
Seniority
Senior, hands-on IC