Business Operations Analyst 4
Hybrid
Core
Spearhead process improvement initiatives, collect and analyze data, evaluate processes, develop metrics, and identify root causes to drive operational excellence for the Customer Support Business Group.
Role type
Senior Business Operations Analyst
Builds
Operational improvements and data-driven process solutions
Domain
Manufacturing / Customer Support Operations
Deliverable
dashboards & analysis
Required skills
Data analysis, Process improvement, Cross-functional team organization, Metric development, Root cause analysis, Systems knowledge
Responsibilities
Collect and analyze data to evaluate processes, Develop metrics and identify root causes for future improvements, Organize cross-functional project teams, Communicate team progress and survey best practices
Seniority
Senior, 8+ years experience
