Client Service Specialist – Payments
Core
Support client-facing activities and migration initiatives within the Payments domain for leading financial institutions.
Role type
Client Service Specialist – Payments
Builds
Client migration and onboarding experiences for financial services clients
Domain
Financial services / Payments
Deliverable
client delivery
Required skills
client servicing, stakeholder management, payments product knowledge, issue resolution, progress tracking
Preferred skills
client migration support, payment schemes knowledge, German language proficiency
Technologies
none stated
Responsibilities
Act as key point of contact for clients, support end-to-end client migration activities, apply payments business knowledge to support migration discussions, coordinate with internal stakeholders, identify and resolve client concerns and migration risks, maintain migration status updates and track milestones
