Manager, People Advocacy
Core
Lead DoorDash's employee advocacy strategy to foster positive relationships and two-way communication between employees and leadership, specifically supporting New Verticals and Customer Service teams.
Role type
Manager, People Advocacy (Employee Relations & HR)
Builds
Employee advocacy programs, training initiatives, and action plans to address employee experience issues.
Domain
Technology / Logistics / Human Resources
Deliverable
dashboards & analysis
Required skills
Employee relations, employment law, performance management, data analytics, conflict mediation, training design, stakeholder influence
Preferred skills
Call center/customer service support experience
Technologies
AI tools (Claude, ChatGPT)
Responsibilities
Design and execute employee advocacy strategy; partner with HR Business Partners and ER to resolve concerns; develop training for leadership; monitor employee relations trends and legal changes; analyze employee data to identify focus areas; conduct on-site responses to engagement concerns.
Seniority
Manager, hands-on IC
