People Technology Analyst
Core
Manage and resolve technical support tickets for Workday and connected People systems through backend configuration, troubleshooting, and root-cause analysis.
Role type
People Technology Analyst (Workday backend configuration)
Builds
Scalable Workday configurations and data integrity solutions
Domain
HR Technology / Workday
Required skills
Workday backend configuration, troubleshooting, root-cause analysis, system design, data auditing, report analysis, Excel/Google Sheets, HR process knowledge, documentation
Preferred skills
Experience with multiple Workday areas (HCM, Security, Reporting, etc.), continuous improvement mindset
Technologies
Workday, Excel, Google Sheets
Responsibilities
Own the Workday support queue, investigate and resolve technical tickets, identify root causes and implement sustainable fixes, configure and update Workday within governance, run data audits, build documentation, partner with People Operations, run standard reports, follow data privacy standards
Seniority
Mid-level, hands-on IC
