Administrative Assistant (Financial District)
Core
Front-of-house support for patients in a primary care clinic, managing intake, scheduling, and office operations to ensure a seamless patient experience.
Role type
Administrative Assistant (Member Support Specialist)
Builds
Patient intake workflows, daily office operations, and front-of-house service standards
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake and scheduling, insurance verification, front-of-house operations, office upkeep, multi-software proficiency
Preferred skills
C-I-CARE framework application, team collaboration, problem-solving under pressure
Technologies
Slack, G-suite, Zoom, 1Life (Electronic Medical Record System)
Responsibilities
Patient check-in/check-out, same-day schedule management, insurance verification, office opening/closing and upkeep, team huddles and support
Seniority
Entry-level, individual contributor