Member Support Specialist (Float)
On-siteNo visa sponsorship
Core
Front-of-house administrative support and patient experience management in a primary care clinic.
Role type
Administrative Assistant (Member Support)
Builds
Seamless in-office patient experience and operational flow
Domain
Healthcare / Primary Care
Deliverable
product features
Required skills
Patient intake, schedule management, billing and insurance verification, front-of-house operations, office upkeep, multi-software proficiency
Preferred skills
C-I-CARE framework application, empathetic communication, problem-solving, team collaboration
Technologies
Slack, G-suite, Zoom, 1Life (Electronic Medical Record System)
Responsibilities
Patient check-in/check-out, same-day scheduling, insurance verification, office opening/closing and upkeep, restocking supplies, team huddles, ad-hoc provider support
Seniority
Individual Contributor, entry-level to mid-level