Customer Enablement Manager
Core
Help enterprise customers design, launch, and adopt better ways of working with Asana by leading discovery, workflow consultation, strategic enablement, and scaled education to accelerate adoption and deliver measurable business outcomes.
Role type
Senior Customer Enablement Manager (SaaS)
Builds
Workflow configurations, training programs, and scalable learning experiences for enterprise customers
Domain
SaaS / Project Management / Workflow Optimization
Required skills
Customer enablement, implementation, consulting, change management, learning and development, project management, portfolio management, consultative problem solving, facilitation, commercial awareness
Preferred skills
Experience with AI tools and emerging technologies
Technologies
Asana, AI-enabled workflows
Responsibilities
Manage a portfolio of customer enablement engagements from discovery to delivery; Lead project-based implementations including workflow configuration and testing; Drive workflow and AI adoption by translating capabilities into practical use cases; Deliver strategic enablement through workshops and training programs
Seniority
Senior, hands-on IC
