Collections Analyst
Core
Manage a portfolio of US merchants in arrears across financial products (cash advances, loans, charge cards) to recover owed funds while maintaining relationships and ensuring compliance.
Role type
Senior IC collections analyst (credit risk operations)
Builds
Scalable, compliant, and increasingly automated collections processes and tooling
Domain
Fintech / Payments / Credit Risk
Required skills
Collections account management, US collections regulations, Contract negotiation, Portfolio monitoring, Compliance adherence, CRM/Excel proficiency
Preferred skills
Commercial credit product experience, FDCPA/UDAAP expertise, Legal escalation handling, SQL/BI tools, Process automation
Responsibilities
Resolve end-to-end cases from outreach to repayment or escalation, Negotiate repayment plans, Monitor portfolio health metrics, Ensure regulatory compliance, Design and improve collections workflows
Seniority
Mid-Senior, hands-on IC