Inventory Funding Coordinator
Core
Support inbound payment inquiries and resolve payment exceptions for internal and external clients interacting with the online payment platform.
Role type
Financial Operations Specialist (Inventory Funding Coordinator)
Builds
Online payment platform checkout experience
Domain
Automotive logistics and auction remarketing
Deliverable
client delivery
Required skills
Salesforce proficiency, payment processing knowledge, customer service, written and oral communication, multitasking, attention to detail
Preferred skills
Accounts receivable experience, college education, automotive industry experience
Responsibilities
Support inbound payment inquiries via calls and emails, monitor Salesforce queues for payment exceptions, initiate outbound calls to resolve payment issues, work with floor plan companies to submit packets, escalate complex payment issues, provide feedback on system functionality
Seniority
Entry-level, individual contributor