Senior Workplace Experience Specialist
Core
First point of contact for the Chicago office, staffing the front desk, running a walk-up technology bar, and managing office hardware/AV support.
Role type
Senior IC workplace experience specialist (front of house & technology)
Builds
A seamless front-of-house and technology support experience for employees and visitors in the Chicago office.
Domain
Corporate office operations + IT/AV support
Deliverable
physical/clinical work
Required skills
Front-of-house/hospitality experience, hands-on AV/hardware troubleshooting, visitor management systems, badge access administration, inventory management, stakeholder communication
Preferred skills
Live event support, streaming production, basic networking literacy
Responsibilities
Greet employees and visitors, resolve AV/hardware issues at the technology bar, prepare conference rooms and equipment, manage badge access and visitor systems, maintain hardware inventory, coordinate with facilities vendors
Seniority
Senior, hands-on IC
