IT Support Admin
Core
IT Support Admin responsible for troubleshooting hardware/software issues, managing office networks, and supporting team productivity.
Role type
IT Support Admin
Builds
Internal IT operations and user support
Domain
Corporate IT / Network Administration
Deliverable
client delivery
Required skills
Hardware and software troubleshooting, Network configuration and administration, Cloud-hosted solutions management, Office peripheral management, Hardware and software inventory management, Windows and macOS proficiency, Network protocols knowledge, Device management systems, Ticketing systems, Basic scripting
Preferred skills
None stated
Technologies
Google Workspace, Okta, NetSuite, Salesforce, Cisco, Meraki, HP, JAMF, Intune, PowerShell, Bash, Python
Responsibilities
Respond to technical support requests and diagnose hardware/software issues, Monitor system performance and analyze logs, Identify and resolve network connectivity issues, Assist users with software troubleshooting and onboarding, Manage office network and peripherals
Seniority
Mid-level, hands-on IC