IT Helpdesk Technician Internship
Core
Support Australian businesses with IT solutions, focusing on user administration, troubleshooting, and server capacity management.
Role type
IT Helpdesk Technician Intern
Builds
IT support services for business clients
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
Active Directory administration, Microsoft 365 administration, Windows 10/11 support, server capacity management, technical troubleshooting, problem-solving
Preferred skills
Final year university student, leadership skills, ability to meet weekly targets, motivation to upskill
Technologies
Active Directory, Microsoft 365, Microsoft Office Suite, Windows 10, Windows 11
Responsibilities
Perform user administration (password resets, account management), troubleshoot technical issues, manage server capacity, support business clients, meet weekly targets
Seniority
Intern