Workplace Experience Specialist
Core
Support daily operations of Braze's New York City headquarters, delivering exceptional employee and guest experiences through office management, event coordination, and facilities support.
Role type
Workplace Experience Specialist (On-site Operations)
Builds
A welcoming, organized, and well-functioning office environment for employees, leadership, and external guests.
Domain
Corporate Office Operations / Facilities Management
Deliverable
physical/clinical work
Required skills
Vendor management, event logistics coordination, office operations management, budget tracking, procurement processes, stakeholder communication, problem-solving, organizational skills, attention to detail, adaptability.
Preferred skills
Experience with union or highly regulated buildings, supporting office moves/construction, hybrid workforce engagement, familiarity with Jira Service Desk, Confluence, Envoy, Coupa, office access control systems.
Technologies
Jira Service Desk, Confluence, Envoy, Coupa, Google Workspace, Mac computers.
Responsibilities
Coordinate new hire onboarding and office orientations; manage office events, catering, and vendor logistics; oversee facilities requests and building management coordination; manage purchase orders and expense records; conduct daily office walkthroughs and maintenance assessments; support office access and badge management; draft office communications and updates.
Seniority
Mid-level, hands-on IC
