Associate, Ancillary Benefits
Hybrid
Core
Operational support and troubleshooting for employee benefit programs including FSA, HSA, COBRA, and ACA.
Role type
Associate, Ancillary Benefits Operations
Builds
Internal benefit resources and operational processes for employee benefit plans
Domain
Human Resources / Employee Benefits
Deliverable
dashboards & analysis
Required skills
Excel, SQL, knowledge of Employer Sponsored Benefit Plans, process-driven approach, analytical thinking, cross-functional collaboration
Preferred skills
insurance operations knowledge, AI knowledge
Responsibilities
Triage and escalate benefit inquiries; assist in resolution of issues within SLAs; manage employer charging for COBRA; partner with vendors on enrollment and EDI file issues; assist in building internal benefit resources.
Seniority
Junior, operational IC
