Enterprise Platform Advisor (Public Sector)
Core
Serve as a premier strategic advisor to C-level executives and elite organizations, empowering them to transform operations through enterprise orchestration and AI-powered process automation.
Role type
Senior Customer Success Manager (Strategic Advisor)
Builds
Deep, long-term relationships with leading global enterprises to maximize value of the Appian AI-Powered Process Automation platform.
Domain
Enterprise Software / Process Automation / Public Sector
Required skills
Strategic advisory, business acumen, technical aptitude, account strategy, risk mitigation, executive communication, process improvement architecture
Preferred skills
Customer success management, program management, enterprise technology implementation, data architecture
Technologies
Appian, AI, robotic automation, generative AI, Data Fabric, SaaS, PaaS
Responsibilities
Govern account strategy and drive executive execution; lead customer adoption initiatives; mitigate portfolio risks; formulate value cases for expansion; advise executive leadership; architect process improvements.
Seniority
Senior, hands-on IC
