Team Leader Group Admissions
Core
Lead the Group Admissions team to deliver a high-performing, patient-centred admissions service ensuring integrity, accuracy, and timeliness of all patient admissions processes.
Role type
Team Leader, Healthcare Admissions
Builds
Patient admission journeys from first contact through to admission
Domain
Healthcare / Private Health Sector
Deliverable
client delivery
Required skills
Team leadership, Admissions process management, Health fund verification, Patient support hotline management, Workflow monitoring, Process improvement, Coaching and mentoring, Stakeholder collaboration, Microsoft Office proficiency, webPAS knowledge
Preferred skills
Experience in private health sector, Strong computer literacy, Commitment to continuous improvement
Responsibilities
Lead and support a high-performing Admissions team, Oversee patient admissions and health fund checks, Manage patient support hotline activities, Monitor workflows and implement process improvements, Coach and develop team members, Collaborate with internal stakeholders to achieve admissions targets