Health Information Supervisor
Core
Lead a team of Health Information Specialists (HIS) to manage client requests, ensure compliance with guidelines, and maintain workflow productivity.
Role type
Service Delivery Supervisor (People management & training)
Builds
Client service workflows and audit processes for healthcare data
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
Leadership, Customer Service, Data Entry, Release of Information, HIPAA compliance, Process Improvement, Team Training, Escalation Management, Project Coordination
Preferred skills
EMR experience (EPIC, Cerner), Production/metric-based work experience, Team building
Technologies
Power BI, MS Office, EPIC, Cerner
Responsibilities
Lead and train the HIS staff, manage workflow and quality assurance for client requests, oversee escalated calls from centralized centers, coordinate with client management on complex issues, participate in project teams to advance operational strategies.
Seniority
Mid-level, hands-on IC with people management