Customer Education Consultant
Core
Design and deliver dynamic learning experiences and change management strategies to drive customer adoption of Box's Intelligent Content Management platform.
Role type
Customer Education Consultant
Builds
Custom training services, education curricula, and adoption enablement plans for enterprise clients
Domain
Enterprise Software / Content Management / AI
Deliverable
product features
Required skills
Virtual and in-person training delivery, curriculum development, change management, stakeholder engagement, complex idea distillation, result measurement
Preferred skills
E-learning development, visual design (Adobe Suite, Camtasia, Articulate 360), video editing
Technologies
Adobe Suite, Camtasia, Articulate 360
Responsibilities
Build collaborative relationships with customers across industries; Design and deliver engaging learning experiences across multiple mediums; Partner with cross-functional teams to identify content use-cases and create education solutions; Support the development of change and adoption activities; Help customers transition to cloud-based workflows
Seniority
Mid-Senior, hands-on IC
