IT Support Engineer
Core
Provide technical support to end-users in the Tel-Aviv office and globally, handling hardware, software, network, and account management.
Role type
Senior IC IT Support Engineer
Builds
IT infrastructure, user access, and device fleets for Navan's global workforce
Domain
Corporate IT / SaaS administration
Required skills
Desktop support, hardware maintenance, SaaS administration, user account management, network troubleshooting, A/V setup, IT policy enforcement, on-call monitoring
Preferred skills
C-level executive support, knowledge of macOS/Windows/iOS/Android, experience with Jamf and Azure Intune, project-level deliverables
Technologies
Okta, Google Workspace, Slack, Atlassian, Zoom, Jamf, Intune, Cisco Meraki, macOS, Windows, iOS, Android
Responsibilities
Diagnose and resolve hardware/software issues, install and configure laptops and SaaS applications, manage user accounts and permissions, troubleshoot network connectivity and VPN/Wi-Fi, maintain inventory and documentation, enforce IT policies, support onboarding/offboarding logistics, provide white glove support to executives, participate in on-call rotation
Seniority
Mid-Senior, hands-on IC
