Customer Success Manager, U.K.
Core
Help senior leaders at major global brands solve digital problems through a consultative approach to digital marketing and client management, building comprehensive strategies and executing campaigns.
Role type
Customer Success Manager (Digital Marketing)
Builds
Comprehensive marketing strategies, executed and optimized campaigns for enterprise clients
Domain
Digital marketing, performance marketing, e-commerce
Required skills
Client services, account management, digital marketing, strategy development, campaign execution, project management, cross-functional collaboration, technical learning
Preferred skills
Fast-paced environment adaptability, relationship building, detail orientation, proactive attitude, entrepreneurial spirit
Responsibilities
Own customer relationships including onboarding, strategy development, campaign execution, and retention; Develop trusted advisor relationships with key stakeholders; Generate new campaign ideas tailored to client needs; Serve as customer advocate internally; Ensure customers derive maximum value from the platform